Questions which are frequently asked... 1. How do I go about returning my purchase? 2. When can I expect my order? 3. Can I wash my pashmina? How? 4. Can I borrow a swatch book? How do I return it? 5. Can I send you a sample to match the the colour? 6. How do I pay if I do not want to pay by card? 7. How do I pay if I do not live in the UK and do not want to pay by card? 8. Do you deliver outside the UK, how much does it cost? 9. Is the item I want in stock? 10. I am buying lots, can I have a discount? 11. I am buying to resell, do you supply wholesale? 12. Can I have beads, swarovski crysals, or embroidery on my pashmina? 13. Which cards do you accept? 14. Can I come and visit you to choose my pashmina? 15. How do I know your pashminas are good quality? 16. How long will it take if I have a pashmina made to order? 17. Are the colours on screen realistic? 18. Can you deliver somewhere other than the billing address? 19. Are your products fair trade? 20. How long does a refund take?
