Customer Comments..

These are some more things that our lovley customers have written to us since we started trading online in 2002....

I'd like to thank you for sending me the pashmina
catalogue so fast. I was impressed at the the type of
catalogue you offer as well as the vast selection of
colours.
As I'm always trying to build on my collection, I will
be adding to it by ordering a few from you. I'll have
to pick a few colours!

Best regards

Rita

I have just received my sweater from you. I am very pleased with the colour and the product. I will definitely order more from you.

Thank you very much

Jacqui Crook

Dear Paul,
A coincidence, we have just returned from Portugal. Came back with George Galloway!
Many thanks for your speedy response the colour is just right. As you will apreciate coulours can be given any hue desired on a computer screen.

Great service

Francis Whitehall

Dear Caroline, many thanks, they arrived this morning. They are perfect for my young neice whose eyes are on my cashmere but is too young to entrust more expensive items to! I look forward to placing more orders for your pashminas and knitwear for myself. Many thanks again,
Jaine

Dear My Pashmina

Today I recived a cardigan from your store. Never have I felt a better quality in my hands. I will never shop cashmere elsewhere!!! Thank you.

Sincerely

Andrea Pellegrini

Hello Caroline:
Guess what? I know, you guessed! Canada Post just delivered my pashmina to my door, and I live in a tiny little town in the middle of nowhere!! Pretty great service!! The chalk blue is stunning, it is soooo soft and light, just the perfect little present to me. Thanks, again.
Angie McCurdy

Hi to you both

Just had to drop you a line to say my shawl has arrived only one word to say WOW Will definitely be ordering at least another two .
Keep up the good work and don’t even think about retiring.

Many thanks

Jane Parkes

Just a quick e-mail to say thank you. I ordered my Pashmina on Sunday evening and here I am sitting at my desk wearing it on Tuesday morning at 09.10am. What a fantastic service. I have never owned a Pashmina before and came across your website while browsing. I am so glad that I stayed with you. The Pashmina is beautiful and fabric is wonderful and I think that the 30/70 mix works with the fall of the cloth and the sheen. I will be saving my pennies to order another in the near future. Many thanks, Joy Eisenegger
Dear Caroline

Recieved cardigan today & its brilliant thank you so much for such fast efficient service credit to your company for excellent response,you really are the best!!!

Kind regards
Victoria
Dear Paul, Caroline,

I just wanted to let you know that the water pashmina I had ordered is the most beautiful pashmina I have ever seen!!! Its so light and so beautifully soft, its just too gorgeousl!

I'd also ordered a fuschia 70/30 shawl as I've been wanting a bright pink colour pashmina for ages but just have never been able to find one that quite matched the colour I wanted and the quality. The one you've sent me is perfect!

many thanks,
Mina
Hello Caroline and Paul

I received my cashmere goodies this morning and was thrilled with them. The envelope must have been opened by Australia Post as it didn't seal back properly but otherwise the 3 cashmeres were fine.

I showed them to my friends at work and one of them said "so soft and beautiful, I could hug this all day".

Thanks for having a sale!

Regards
Peggie Lui
Dear Sirs, Re: Invoice No 14058179

Today I received my order placed April 29th. Very good service. I took
great pleasure in unpacking all the lovely scarves, stoles and shawls
which I bought as packs of 'substandard'????
Substandard they may be, to you experts, but to me they are lovely.
Having have some very disfiguring surgery on my neck & shoulder I am
very conscious of the scarring and so like to be able to keep covered.
As you can imagine in a warm climate like Malta, is not easy to find
soft but lightweight coverups that are not too uncomfortable in the heat
of our summer.
To receive such a variation of colors and sizes at a bargain price has
been a real blessing.

Thank you, Mypashmina
Thank you ever so much for the gorgeous pashmina I ordered. It is fantastic and the colour is out of this world. It just finished my outfit off perfectly. They are such good quality and fantastic value I dare say that I'll be ordering again soon and could easily have all the colours !!! (just dont tell my husband!)
Thanks again
Zoe
Hi Caroline, It was very fortuitous that I discovered your site whileyou were having your sale. I made the most of this opportunity but of course wasn't sure what I was dealing with. Am thrilled with my bargain cashmere sweaters; you exercise a thoroughly efficient business and I'll be back for more. How often do you have these amazing sales, and, how often do you top up the clearance items? Regards Lizzie
Just to say thank you for the 3 pashminas I bought for £15 - absolutely lovely - 2 are colours that I can wear, and the third is not quite the colour for me, but will make a super present - and they arrived so quickly too.

All the best

Dinah Shortt
Thank you so much, my jumpers arrived today and are absolutely gorgeous!
Laura
Hello and a big thankyou to everyone . After seeing the quality of my pashmina I expected great things of my cardigan and I was not disappointed. It was beautifully made and wonderfully soft. Many thanks again for great customer service, I look forward to my next purchase.
Jaine
I couldn't believe it when the parcel arrived just now and there was the gorgeous wine cardigan I ordered in your sale. Needless to say I put it on and can't possibly take it off now! I only wish I'd ordered the other colour I liked at the same time!
Many many thanks
Liz Dixon
Hi there,
My order arrived today, and I just wanted to thank you for the
beautiful goods and wonderful service. It's always a pleasure to shop
with you. Many thanks, Hannah
Dear Paul,

Just wanted to let you know that the pashmina arrived on time. Thank you for that. I AM impressed! Who do you no in international post! I was able to give it to my son on his actual Birthday.

Once again,

Thanks for a great service. If you are ever looming for a contact in Sydney let me know.

Sincerely,



Rhonda Balzan

Hello.
> My order arrived this morning, having been placed on Wednesday
> evening.
> The colours are beautiful and the fabric is of excellent quality. These
> are both gifts, but I will undoutedly be buying some for myself.
> Many Thanks,
> Linda Farmer.

Hello Caroline (et al),

I received the jumper this morning, I love it! It fits perfectly and the colour is really gorgeous! My thanks to you both for all the effort you put in, I really appreciate it!

I have told my friends and family about your site, and I know when I need to feed a developing cashmere addiction, I will certainly come back to you.

Thanks again,

Hazel
Dear Paul and Caroline,
Just to let you know that the water pashmina arrived yesterday and it is amazing! I didn’t really know what to expect but it is more beautiful than I had imagined. Its exquisite, and I am DEFINITELY having one of those for myself before the summer is over! I had been wondering whether it was a good idea to give someone a pashmina at this time of year, but this type is perfect for spring and summer. Its so delicate, hard to believe its handmade,it really is a work of art.
Last night I ordered yet another clearance item, that page is dangerous! Hard to pass up bargains, so I’m already thinking ahead to other gift giving occasions.
Thanks for everything,
Diane

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A day ahead of schedule. I just wanted to say thank you very much for organising it for me. It is absolutely lovely and so soft. The crystals are really pretty and should be perfect for the wedding.

Thanks so much for your help.

Ursula

 

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Hello Paul..... I got the Baby pink shawl today.... it's wonderful.....my grandmother love it.... I am very satisfy with your service... I really, really appreciate all the follow up and the patience you had to respond my concerns.... The shawl is great, not only the color (that was exactly like the picture) but the texture..I will be coming back to your company for more parshmina products.... Thanks and keep the good work...... Irina

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Hi Paul, Scarf arrived as promised,it is really lovely,and the colour is just right. Thanks Sue Taylor.

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hi paul

I just would like to say thank you for your help concerning the pashminas. today I received them and I am so happy ;-)

best regards simone

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Thanks Paul,

Its good to find excellent service like this - will recommend you to my friends and will definitely use pashmina-pashminas again!!

Many Thanks Sarah.

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Dear Paul

Here is the cheque for Candy Pink pashmina - lovely colour! You are right, when I got it out of the packet it wasfine - ..

Now considering myself a 'connoisseur of Pashes' I am amaszed by the poor quality of others in compariaon to yours - none of the ones I now feel belonging to friends are anything like as soft.

Hope you are well - and that business is going well - you really do offer a wonderful personal service, reassuring after some of the disasters/long waits I have experianced shopping over the Internet.

Regards Carolyn
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Thanks, yes got the refund e-mail.

You provide a great personal service and the no quibble returns is great as it's not always easy to judge a colour from the internet.

The pashmina I kept was certainly a necessity at a Valentine's Ball I attended at Lulworth Castle in Dorset as it must have been the coldest place on earth that night!

Thanks again

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Dearest Paul,

I received my pashmina yesterday and it is so beautiful and the perfect pink!

Thank you so much for the chat on the phone and for helping me choose the right shade of pink. I am already looking forward to my next purchase! I will be recommending your on-line shop to all my friends and colleagues.

I wish you all the best for your business although I am sure you will not need too much. Please continue making such beautiful luxurious fabrics available to everyone! Thank you so much and I will be in touch soon.

My Kindest Regards,

Dalisa Collins UK & Nordics Territory

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Dear Paul King,

Thank you very much for sending me the shawl. My sister is obviously delighted with it and the 'Baby Blue' colour is perfect.

She has already received many compliments, particularly regarding the quality and the name of your company has been passed on.

Yours sincerely,

Jane Merritt

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Hi. I am so pleased with my pashmina. I ordered it on the spur of the moment a few days before setting off to Cornwall to get married. It arrived on the morning of the day we left, a week ago today and was invaluable in keeping the chill off on the big day. It matched my outfit perfectly too. I was amazed by how warm it is to wear and it was very windy and chilly down there. We had a lovely day and it was the perfect excuse for getting a gorgeous pashmina. I am so pleased with it. I would recommend your products with excellent speedy delivery to anyone!

-- Marion

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Dear Paul
Have never in my life bothered to comment on a Company's service until now .... HUGELY impressed by My Pashmina.
Five (perfect!) items all delivered in less than 24 hours from ordering, thanks so much.
Just wondering how long before I can resist buying a few more!
Will definitely recommend you to everyone I know, plus complete strangers on the streets!
Well done.
Lucy

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Paul,

Just a note to say how pleased I am with both your company's product and the service I received. The pashmina is lovely, and it arrived very quickly--quicker, in fact, than an order I had placed the same day from a company here in the United States. I'll certainly not hesitate to recommend your company to friends.

Thanks, Helen Putre

koratcat@fastmail.fm

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Hi Paul > > Just wanted to confirm that I received the green pashima's today - thank you SO much for helping me out here. I haven't posted one back yet as I wanted to take them home to see what colour fits best with the outfit for the wedding. I think the stole is winning at the moment and so will post back > the scarf to you on Tuesday. > > You offer a brilliant service and I will certainly be recommending you to all my friends! > > Have a great Easter. > > Kind regards > Karen
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Hello Paul,

Just to let you know that this arrived with my Mum this morning and she's really pleased with it. Also, your BBC offer should be going on our intranet site shortly (and the orders start flooding in....!)

Thanks Emma

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Dear Paul

Thank you very much for finding just the right colour. IS 1075 is a super colour and exactly what I wanted

The shawl itself is absolutely lovely - wonderfully soft and certainly one of the nicest I have seen yet. My friends are most envious.

Thanks again Helen Hewitt

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hi Paul

I was delighted to receive my pashmina which you posted so promptly. The colour is a soft black and as such is more flattering then the Last Black. it is so warm and light and feels very luxurious belying the competitive price

Fran

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Paul --

The wrap arrived on Monday, it is beautiful and exactly what I expected. Thanks for the great product and service! Sincerely,

Evelin

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Hello Pual,

Just wanted to let you know that my pashmina arrived yesterday and I'm really pleased with it. It is lovely and will go fantastically with my wedding dress.

Many thanks Emma

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Hi Paul!

Thank you so much for sending me my replacement pashmina. The large pashmina is perfect and the colour is just right.

I was very impressed by your friendly, personal and efficient service and will definitely be recommending your web site to my friends!

Regards Emma

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Dear Paul,

In my excitement I forgot to mention one thing - the shawl cost me CND$ 109 or thereabouts after the exchange - MUCH cheaper than shawls featured on US and Canadian sites (of course, this particular one was on sale, but a normal price would still come in much cheaper than anything else I have seen).

I am used to British goods being a lot more expensive than their equivalents here, so this was a nice surprise!

Trisha

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Dear Paul,

My pashmina arrived today (27 Feb.) and I am delighted with it!

Even better - our post office (in a small town just outside Ottawa) did not charge anything extra. The shawl was my present to myself from earnings as an occasional substitute teacher at my kids' school (first earnings in a long, long time!).

I was determined to get myself something luxurious, something out-of-the-ordinary. I will definitely be ordering another one sometime soon and I would definitely recommend your site.

Thanks again, it was nice to get a personal message from you, all the best with your business.

Trisha Doyle

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Dear Paul

The 70/30 Scarves are brilliant, thanks.

Charlotte

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Good Morning Paul,

Just a quick email to say a big Thank you - I received my pashmina yesterday and am really chuffed with the colour.

The quality is just lovely, far superior to any other I have seen.

I am really impressed with the professional response to my initial enquiry and speedy delivery and will recommend My pashmina company anytime.

Alhough I wasn't sure just how to wear it a first, I think I have sussed it now !

Kind regards, Gaynor Wood

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Thanks Paul for all your efforts - you deserve to make your 'fortune' - because you really care about your customers - unlike some snotty-voiced and toffee-nosed firms!!!!

Carolyn
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Thanks Paul

You were extremely helpful (+ incredibly swift!).

Will probably be ordering something else at some point.

Thanks very much,

Louise Shellard
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Paul,

I'm sitting here with my lovely shawl wrapped around me.....thanks so much for your assistance which certainly helped me making the tough decision about which colour and size I should have.

I'm really chuffed with my choice......it was obviously worth it!!

many thanks

rona

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Dear Paul

Thank you very much for sending the pashmina so quickly.

We ordered it on the Wednesday afternoon and received it on the Thursday morning!

It is lovely and my daughter very much appreciates it.

Mrs I V Redding
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Dear Paul

I received a phone call from my mother this morning saying that the blue pashmina that I ordered from you has arrived.

Thank you, it arrived much sooner than I expected and she seems delighted with the size, colour and quality.

Best wishes,

Caroline.

Hello Paul

Thank you so much for the gorgeous pashmina. I very much appreciate your kind offer to keep the larger one, which I will do.

I understand that you are a new business and I wish you every success. I will certainly recommend you to anyone I can think of, and will very definately be ordering more from you.

I was delighted to receive my order so soon after placing it. If the baby pink shawl is the quality of all your other goos, then I don't think you will go far wring. It realy is lovely.

Thank you for your courtesy in calling me about my order, and for your offer of a different style pashmina. It was much appreciated.

Good luck and every success with your business.

best regards, Sylvia Orwell

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Good Morning Paul,

Just a quick email to say a big Thank you - I received my pashmina yesterday and am really chuffed with the colour.

The quality is just lovely, far superior to any other I have seen.

I am really impressed with the professional response to my initial enquiry and speedy delivery and will recommend My pashmina company anytime.

Alhough I wasn't sure just how to wear it a first, I think I have sussed it now !

Kind regards, Gaynor Wood

 

How about some shopping ?